Casino Rama Resort

    Notice: Collection, Use and Disclosure of Your Personal Information

    To download a printable pdf, click here
    To download a printable pdf, in French click here

    The Ontario Lottery and Gaming Corporation (OLG) is the Ontario government agency responsible for the conduct and management of casino gaming in Ontario. CHC Casinos Canada Limited currently operates Casino Rama Resort on behalf of OLG. In the course of its operations, Casino Rama Resort collects, uses and discloses personal information of casino patrons, visitors and guests in accordance with its privacy statement, accessible here

    This Notice is to advise that Gateway Casinos and Entertainment Limited will assume operation of Casino Rama Resort on behalf of OLG in the Summer of 2018. As a result, personal information will be transferred to Gateway Casinos and Entertainment Limited OLG will contractually obligate the new service provider to safeguard your personal information and to use and disclose your personal information for purposes consistent with the original collection or such additional purposes to which you consent.

    You may, at any time, withdraw your consent to the collection, use and disclosure of your personal information. However, if you withdraw consent, we may not be able to provide certain services to you, including administering any loyalty account you may have.

    To withdraw your consent, request access to the personal information we hold about you, or inquire about our privacy practices, please contact:

     

    Casino Rama Resort
    5899 Rama Road
    Rama, Ontario
    L3V 6H6
    Attention: Legal Department 
    1-800-832-7529, ext. 5181 
    privacyofficer@casinorama.com
    OLG Support Centre
    70 Foster Drive Suite 800 
    Sault Ste. Marie, Ontario, P6A 6V2
    Attention: Program Coordinator, 
    Freedom of Information and Privacy Office
    1-800-387-0098
    privacy@olg.ca

    ***OLG collects, uses and discloses your personal information under the authority of section 3 of the Ontario Lottery and Gaming Corporation Act, 1999

Must be nineteen (19) years of age or older with valid government issued photo identification; those twenty-one (21) years of age or younger must also have a secondary piece of name identification. Those who have been trespassed and/or self-excluded from Casino Rama Resort or any Ontario gaming property and/or fail to meet Casino Rama Resort’s conditions of entry may not visit, participate in promotions and/or redeem offers. Offers do not apply to employees of Casino Rama Resort. Casino Rama Resort reserves the right to cancel or change this program without notice. For full conditions for Casino Rama Resort entry, click here.

This web site is operated or created by or for organizations outside of the Government of Ontario. Some content may not be available in French. There may be web sites linked to and from this site that are operated or created by or for organizations outside of the Government of Ontario. This content may or may not be available in French.


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Casino Rama Resort is committed to providing its goods and services in ways that respect the dignity and independence of people with disabilities. To view our full Accessible Customer Service policy, please click here